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Policies

Returns Policy: 

Warranty and Returns All items carry 30 days warranty. Shipping and Handling is non refundable. Customer is responsible for RMA Shipping. 

We carry brand new products. We will gladly accept the return for exchange that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of delivery/purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return for exchange 15 days from the date of purchase/delivery. However all return for refunds are subjected to 20% restocking. Shipping and Handling is non refundable. No return for Refunds after 30 days from the date of purchase/delivery. Customer has to pay and mail the item back to us for return/exchange/any thing. 

Please review carefully all our terms and total amount & item(s). After order completion, it can not be stopped/canceled or shipping/handling Charges and 10%restocking charges will be charged, except proprietary items which are non refundable. Returns for Refund All return for refunds (no exceptions) are subjected to 20% restocking except special proprietary orders which have stocking fee of upto 50% restocking fee. Please note that Dell and HP Special Items are non refundable. 

Please make sure you are ordering the correct part. Shipping and Handling is non refundable. Customer has to pay for return shipping and he can mail back the item to return address on invoice/box. It is recommended to contact support to get Authorization number for refunds within 15 days from the date of delivery/purchase. No refunds or return for refunds after 15 days from the date of delivery/purchase. There is FREE SHIPPING on some items. Note: Free shipping does cost us and we are not a freight company and it is not free for us. Returns made for refunds/credit/anything will be deducted for that amount. Free Shipping Free Shipping is only offered for items value $50 and for selected items only. Customer who got Free Shipping on orders. Note:All refund will be deducted USS10. 50 for the first item and US$6. 00 for each additional item. Order Acceptance Policy Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Our Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. Return Policy Please review carefully all our terms and total amount & item(s). After order completion, it can not be stopped/canceled or shipping/handling Charges and 10%restocking charges will be charged, except proprietary items which are nonrefundable. Most orders are shipped within 24 72hours,provided the product is in stock. Please Review Shipping Policy for Delays. Please check order,we are not responsible for any wrong assumption. 

Some proprietory items may take upto 5-7 days to process the order. Return for Exchange We will gladly accept return for exchange that are defective due to defects in manufacturing/workmanship for 30days from date of purchase. Fulfillment mistakes that we make resulting in shipment of incorrect product to you will also be accepted for return for exchange within 7days from date of delivery/purchase. Customer will be charged for return shipping. We realize that it may not be your fault if a product is defective/wrong, but please understand it is not our fault if product is defective we ship what our distributors/manufacturers provide us with. This is why we share shipping costs associated with return replacement. We cannot offer everyday low prices and absorb cost of shipments. Please call to get Authorization RMA number. 

Refunds All products(Except Dell HP) returned for refund are subjected to 25% restocking fee. Some Brands Like Dell HP Have Proprietary items which are non refundable at all. Products must be returned within 10days from the date of the delivery/original invoice. All which require RMA number to be assigned from our customer service department. Shipping charges are not refundable at all. If website unable to calculate correct shipping charge, customer will be informed later on. For any Returns/Refund/Credit Customer has to pay shipping & send the package back to us. 

Shipping Time 
Most orders received will ship within 24 72 hours, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday. Please make sure you give us your correct and valid shipping address as order with wrong and invalid address are lost, delayed and cause carrier surcharge upto $10 and is billed to customer. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused shipping or product availability. 

Pictures
Please note that pictures are for reference only. The product may not be same as picture. However it will be compatible. Please email for more information for any specific question.

Order Tracking Information 
Once the order is shipped out we will send you tracking number by email. 

Fraudulent Orders: 
All fraudulent orders are immediately reported to FBI, http://www. ifccfbi. gov and related organizations. You can contact us at: sales@Laptopbatterystores.com